proRM

Based in Champaign, Illinois, Pavlov Media is the largest private provider of broadband services to off-campus student housing in the United States.

AN EASY-TO-USE SOLUTION

 Website:
Website:
pavlovmedia.com
Customer size:
Customer size:
-
Country:
Country:
USA
Industry:
Industry:
  • Professional Services
Software and Services:
Software and Services:
  • proRM Fast Start
Managing complex projects is critical to Pavlov Media’s success, requiring permits from multiple government bodies, scheduling materials and contractors in stages, and ensuring every aspect of the project is completed correctly, on schedule, and within budget. Pavlov Media had been using a custom-built project tracking system but found it to be inflexible and frustrating to use. They wanted a new project management system that would give them control over their projects, with flexibility to adapt to each project’s circumstances, which would be easy to use and would integrate with other business management systems. “We had been looking for a project management solution, and were interested in having a solution that integrated with Microsoft Dynamics CRM 2011, primarily for the ease of administration, ease of use, and the ability to be easily understood by our developers,” says Isaac Galvan, associate vice president of information technology, Pavlov Media. Pavlov determined that proRM Fast Start from Microsoft Dynamics partner proMX would deliver the best combination of features, flexibility, ease of use, and cost benefit to their company. “We found that the app’s features were the most consistent with our needs, and proMX were willing to work with us on additional features that were specific to us. We received live demonstrations, the documentation was readily available, and we had great training sessions. They really taught our staff how to use the system, Galvan reports.

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